Shipping policy

Shipping Policy

Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:

• Standard Shipping (3–7 business days) — $9.99

• Express Shipping (1–3 business days) — $39.99

Free shipping is available for orders over $200

International Shipping
We currently offer international shipping to the following countries: [Alaska, Hawai and Canada only].

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary by destination.

Note: International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to become available.

Shipping Delays
While we make every effort to meet estimated delivery times, delays can occur due to high order volumes, weather conditions, or carrier issues. We appreciate your patience and understanding.

Lost or Damaged Packages
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at [ Info@neorom.com ] with your name and order number, and we will investigate the issue.
If your package is lost or arrives damaged, please let us know immediately so we can file a claim and offer a resolution.

Contact Us
If you have any further questions, please don’t hesitate to contact us at:
info@shielduniform.com